BE INCLUSIVE

Fanbases become more diverse and stadia will focus on inclusivity (Canvas8). For instance: female attendance and LGBTQ community is increasing, family stands are available to accommodate children and opportunities to participate for the disabled are created (Lapchick).

Case studies

Live match cases
  • Higgs
  • VOGO
  • Syncy
  • Super Live center
  • Hawk-Eye
Fan TV/ Chat cases
  • Nmodes
  • EyeCandyLab
  • Live Arena
  • Live Tube
  • SciSports
Venue cases
  • AVEX
  • Foot Analytics
  • WizzyMaps
  • Bitz
  • Ixpole
  • Oveit FacePay
Capture cases
  • StayFilm
  • Snaptivity
  • Texel

Literature

Canvas

Canvas8 and Performance Communications. The future of sports Fans. 2016 https://www.fotball.no/globalassets/dommer/the-future-sports-fan_spilleregler_english.pdf

Lapchick

Lapchick, Richard. Sport carries great responsibility for diversity and inclusion. Online magazine sports business daily, 2019. https://www.sportsbusinessdaily.com/Journal/Issues/2019/07/15/Opinion/Lapchick.aspx

Go back service factors